Privacy Policy

We may collect information about you in a variety of ways. Information we may collect includes: • Personal Data: Name, email address, phone number, and social media handles when you book a course or contact us. • Health Information: To ensure your safety during physical activities, we collect necessary health and medical questionnaire data as required by certification agencies. • Payment Data: Financial information during transactions is handled securely by our payment processors; we do not store full credit card details. • Device Data: IP address, browser type, operating system, and website usage data collected via analytics.

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we use information collected to: • Process your bookings, manage your courses, and issue your freediving certifications. • Ensure your physical safety by reviewing prerequisites and health questionnaires. • Communicate with you regarding your scheduling, payments, or inquiries. • Improve our website performance, marketing efforts, and overall customer experience.

We do not sell, trade, or rent your personal identification information to others. We may share information we have collected about you in certain situations: • Certification Agencies: We share limited personal data (name, email, birthdate) with certification bodies (such as Molchanovs) to issue your official certification. • Third-Party Service Providers: We may share your information with third parties that perform services for us (e.g., payment processing, email delivery, hosting services). • Legal Obligations: We may disclose your information where legally required to comply with applicable laws, regulations, or legal processes.

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

We will only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any certification, legal, accounting, or reporting requirements. Health questionnaires are securely stored and retained only for the legally required duration.

Depending on your location (e.g., if you are a resident of the European Economic Area under GDPR), you may have specific rights regarding your personal data. These include the right to access, correct, update, or request deletion of your personal information. If you'd like to exercise these rights, please contact us.

If you have questions or comments about this Privacy Policy, please contact us at: ORO Freediving Phuket Email: info@oro-freediving.com Website: oro-freediving.com